FAQ
Frequently Asked Questions
Leadia is a marketing and legal referral platform — not a law firm and not attorneys. Nothing in this FAQ or on our website is legal advice. Submitting information to Leadia does not create an attorney–client relationship. Any legal services are provided solely by independent participating law firms under their own engagement agreements and professional obligations.
Leadia — Frequently Asked Questions (FAQ)
01
Most common questions
Q.
When will I get paid?
A.
Payouts are issued after verification milestones are met (for example, when a participating law firm accepts a retainer and/or after a favorable resolution), and standard fraud/duplicate checks are completed. Processing times can vary by case category and payment method. You’ll see the applicable milestones and timing in your Partner Agreement or dashboard.
Q.
Which types of client issues are more lucrative?
A.
Payout tiers can differ by category. Generally, higher-tier categories often include FCRA credit report errors, background check disputes, identity theft, and tenant screening errors. Standard-tier categories may include Post-Bankruptcy reporting issues, FDCPA, TCPA, ECOA, FCBA, and certain employment-law matters. Always check your Partner dashboard for the current tiers and amounts in your program.
Q.
Can I earn money for just one referral?
A.
Yes. There is no minimum volume requirement. You can receive a payout for a single qualified case that meets the program rules and milestones.
Q.
Are there any quotas or limits on how many potential clients I can submit?
A.
We don’t impose quotas. However, we may set reasonable rate limits, quality thresholds, or temporary caps to protect consumers and align with law-firm capacity. If we see unusual volume or quality issues, we may review or pause submissions while we investigate.
Q.
If I decide to leave the program, can I do that?
A.
Yes. You can request termination at any time by emailing support. Validated referrals submitted before termination will be handled under the existing program rules. Any eligible payouts already earned will be processed according to the Partner Agreement.
Q.
Which industries are a good fit for collaboration?
A.
We commonly work with credit-repair companies, lenders and loan brokers, mortgage brokers, real estate agents, tenant-screening platforms, background-check providers, insurance agents (CLUE/underwriting), HR/recruiting agencies, payroll and screening vendors, fintech apps, banks/credit unions, and auto dealers. If your audience encounters credit/background screening issues, you’re likely a strong fit.
Q.
If I don’t have company but have friends who need help, can I participate?
A.
Yes, individual referrers are welcome, provided you follow the rules: obtain the person’s permission before sharing their information, submit accurate details, and complete any required tax/KYC steps.
Q.
How do I submit a referral?
A.
Use your secure referral form or dashboard. Include the person’s name, phone, email, a concise description of the issue (optional).
Q.
Do I need the person’s consent before submitting?
A.
Yes. Always obtain explicit permission to share their information and to allow contact from us and participating law firms. Keep a timestamp or record of how consent was obtained.
02
About Leadia
Q.
What is Leadia?
A.
Leadia is a performance-based marketing and legal referral platform that connects individuals who have real consumer-law issues with independent law firms for potential evaluation and representation. We intake, triage, and securely route qualified inquiries. We do not provide legal advice or legal representation.
Q.
Are you a law firm or attorneys?
A.
No. We are not a law firm and we are not attorneys. Any legal services are provided exclusively by independent participating law firms.
Q.
What types of issues do you route?
A.
Common categories include: Fair Credit Reporting Act (FCRA) disputes and credit report errors; background check disputes; identity theft; tenant screening errors; CLUE report errors; post-bankruptcy (Post-BK) reporting issues; Fair Debt Collection Practices Act (FDCPA) violations; Telephone Consumer Protection Act (TCPA) issues; Equal Credit Opportunity Act (ECOA) issues; Fair Credit Billing Act (FCBA) disputes; and certain employment-law matters. Availability depends on the participating firm’s licensing and capacity.
Q.
Do consumers pay out of pocket?
A.
Typically, consumers pay no out-of-pocket costs for an initial evaluation. If a firm accepts a case, it operates under its own fee arrangement (e.g., contingency or statutory fee-shift). All fee terms are between the consumer and the law firm.
Q.
Where do you operate?
A.
Our mailing address is 4539 N 22ND ST STE 4908, PHOENIX, AZ 85016. We route matters to participating firms licensed in relevant states. Service availability varies by location and firm capacity.
03
How the Process Works
Q.
What happens after I submit an inquiry?
A.
We review your submission for completeness and category fit. If potentially eligible, we securely transmit your information to a participating law firm for evaluation. If the firm accepts, they will contact you directly with next steps and engagement documents.
Q.
What information should I include in my submission?
A.
Provide accurate contact details, a clear description of the issue, key dates, the companies involved (e.g., banks, background check companies, credit bureaus), and any supporting documents (e.g., screenshots, letters, reports). See Appendix A for a detailed checklist.
Q.
How long does evaluation take?
A.
Timelines vary by case type and law firm workload. Some intakes receive responses within days; others may take longer. We cannot guarantee a specific timeline or acceptance.
Q.
Will my information be kept confidential?
A.
We use administrative, technical, and physical safeguards to protect your information and share it only as necessary to operate the Services (e.g., with the evaluating law firm). See our <a href="/privacy">Privacy Policy</a> for details.
Q.
Can I withdraw or update my submission?
A.
Yes. Email info@leadia.us or call 888 479 9379. If a firm is already engaged, we may refer you to that firm to process the request.
04
Outcomes & Expectations
Q.
Do you guarantee results?
A.
No. Outcomes depend on facts, evidence, and applicable law. Neither acceptance nor any particular result is guaranteed.
Q.
What outcomes are possible if a firm accepts my lead?
A.
Depending on the matter and the firm’s strategy, possible outcomes may include data corrections, monetary settlements, injunctive relief, or dismissal. The firm will advise you on options if it engages with you.
Q.
What if no firm accepts my lead?
A.
We accept all leads for initial review; if no partner firm can take your case, we’ll notify you and you’re free to seek other counsel.
05
Referrers & Earnings (Partner Program)
Q.
How do I become a partner/referrer?
A.
Apply on our website, accept the Partner Terms, and complete compliance steps. Approved partners receive access to a secure referral form or dashboard.
Q.
What qualifies as a valid referral?
A.
A real person with a documentable issue that fits our case categories, submitted with their permission, containing accurate contact info and a concise issue summary. Supporting documents increase acceptance likelihood.
Q.
What lead information should I provide?
A.
Please include the following details:
· Full name and at least two contact methods (phone and email).
· Brief, factual description of the issue (optional).
· Explicit consent to be contacted and to share information with a law firm.
Q.
How do payouts work?
A.
Program terms vary by category and may include an upfront payment upon retainer acceptance and/or an additional amount upon successful resolution. Programs may advertise earnings up to $1,000 per qualified client. Your specific payout schedule appears in your Partner Agreement or dashboard.
Q.
When and how are payouts issued?
A.
After verification milestones and fraud checks. Processing times depend on verification and provider timelines.
Q.
What can disqualify a referral or void a payout?
A.
Examples: lack of qualifying issue, duplicate submission, inability to contact, the person declines to engage with the law firm, insufficient documentation, suspected spam/fraud, or violation of Partner Terms (e.g., unlawful marketing).
Q.
How do you handle duplicate referrals?
A.
We generally honor the first valid submission we received for a given individual and issue payouts based on the program rules.
Q.
What marketing practices are prohibited?
A.
Spam, misleading claims, illegal robocalls, non-compliant SMS, unauthorized use of third-party trademarks, incentives that violate law, and any outreach that breaches TCPA, TSR, CAN-SPAM, or local regulations. Always obtain consent before sharing someone’s information.
Q.
Can I see referral status?
A.
Partners may receive limited status updates necessary for payout validation while protecting consumer confidentiality.
06
Privacy, Data & Security
Q.
How do you use personal information?
A.
We use it to intake, triage, and route matters, provide support, prevent fraud, comply with law, and improve our Services. Details are in our Privacy Policy.
Q.
Do you sell personal information or share it for cross-context behavioral advertising?
A.
We do not sell personal information and we do not share it for cross-context behavioral advertising.
Q.
What security measures do you use?
A.
We apply administrative, technical, and physical safeguards such as encryption in transit, access controls, and least-privilege practices.
07
Troubleshooting & Support
Q.
I submitted but haven’t heard back — what should I do?
A.
Timeframes vary by case type and firm capacity. If it’s been more than a reasonable period, email info@leadia.us with your name, phone, and submission date.
Q.
I need to update or withdraw my information — how can I do that?
A.
Email info@leadia.us or call 888 479 9379. If a law firm is already engaged, we may direct you to that firm to process the request.
Q.
I believe my payout is incorrect — how can I dispute it?
A.
Email support with your referral ID, submission timestamp, and any supporting evidence. We will review logs and provide a determination.
Q.
I can’t access the referral form or dashboard — can you help?
A.
Yes. Send a brief description and any error screenshots to support. We’ll assist and, if needed, escalate to engineering.
Contact us
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Leadia is a performance-based legal referral platform where everyone wins.
Contacts
Email
support@leadia.us
Phone
+1 (888) 479-9379
Address
4539 N 22nd st, #4908,
Phoenix, AZ 85016
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