Identity Theft
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Identity thieves opening new credit accounts in your name.
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Criminals using your existing credit card for unauthorized purchases.
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Someone drains your bank account through Zelle, PayPal, CashApp, Venmo, or other apps.
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Merchants or banks making “mistakes” that somehow always cost you money.
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FCRA – Fair Credit Reporting Act (credit reports and fraud-related tradelines)
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Fair Credit Billing Act (credit card fraud and billing errors)
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Electronic Fund Transfer Act (debit cards and electronic bank transfers)
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You see credit card charges you never made.
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Money disappeared from your checking, savings, or other bank account through an app or electronic transfer you didn’t authorize.
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A credit card, loan, or utility account was opened in your name — but you didn’t apply.
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Debt collectors are chasing you for debts that don’t belong to you.
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Your credit score suddenly dropped, and your report shows accounts, balances, or late payments you don’t recognize.
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Your bank or card issuer keeps “investigating” but refuses to refund obvious fraud or fix your report.
Call (888) 479-9379
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The New Account Victim. Someone steals Maria’s personal information and opens a retail credit card and a personal loan in her name. The accounts are maxed out and go into collections. Maria only finds out when she’s denied a car loan and sees a credit report full of accounts she never opened.
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The Credit Card Fraud Victim. Jordan checks his statement and finds a series of large online charges from a website he’s never visited. He calls the card company, which cancels the card — but then refuses to remove several of the charges, claiming they “look authorized.”
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The Unauthorized Bank Transfer Victim. Sam wakes up to find thousands of dollars missing from his checking account. The money went out via several instant transfers on a peer‑to‑peer payment app. He never approved them. The bank says it will “look into it,” then later claims the transfers were authorized and denies a refund.
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1
Review what happened, plus your statements, credit reports, and correspondence.
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2
Identify where companies violated FCRA, FCBA, EFTA, or state laws.
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Send strong legal disputes and demands to banks, card issuers, and credit bureaus.
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File lawsuits when companies refuse to follow the law.
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Fight for both correction (fixing the records) and compensation (for money lost and the stress you’ve endured).
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Data breaches
Your information leaks from a retailer, bank, phone company, or other business and ends up in criminal hands.
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Phishing and social engineering
Fraudsters trick you into giving login data or one‑time codes through fake emails, texts, or calls.
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Skimmers and compromised devices
Card readers at ATMs, gas stations, or POS terminals are tampered with; malware infects computers or phones.
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“Friendly” or familiar fraud
Roommates, relatives, or partners misuse your card or account because they know you well enough to bypass security.
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Weak internal controls
Banks, lenders, and merchants sometimes approve new accounts or huge transactions on obviously suspicious patterns — then make you prove you didn’t authorize them.
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New accounts opened in your name (identity theft)
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Credit cards, personal loans, store cards, or utility accounts you never applied for.
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Large balances and charge‑off reporting against your Social Security number.
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Collections and negative tradelines wrecking your credit.
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Unauthorized credit card charges (FCBA issues)
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One‑time big purchases you never made.
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Many small “test” charges from unknown merchants.
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Recurring charges from subscriptions you canceled long ago.
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Duplicate or incorrect amounts billed after a legitimate transaction.
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Unauthorized electronic transfers (EFTA issues)
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Money sent out via Zelle, Venmo, CashApp, PayPal, or other apps without your approval.
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ATM withdrawals you didn’t make — sometimes under duress.
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Automatic payments debited after you canceled a service.
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Merchants or banks taking fees or charges you never consented to.
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Credit report fallout
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Fraudulent accounts left on your credit report even after you reported identity theft.
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Late payments, charge‑offs, and collections tied to fraudulent activity.
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Credit bureaus failing to block or remove identity theft‑related tradelines after proper notice.
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5
“Investigations” that go nowhere
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Banks or card issuers closing investigations quickly and deciding all transactions are “authorized.”
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Credit bureaus sending canned letters while leaving obvious fraud on your report.
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Financial loss
Savings wiped out, maxed‑out cards, overdraft fees, late fees, and bounced payments.
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Credit damage
Fraudulent debts and late payments drag down your credit score, making it harder or more expensive to get loans, housing, or even certain jobs.
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Lost opportunities
Loan denials, rental rejections, security‑sensitive jobs turning you away because of a damaged report.
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Time drain
Hours and days on hold, writing letters, gathering documents, and trying to convince large institutions that you’re telling the truth.
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Emotional and mental stress
Many victims describe feeling violated, anxious, and constantly on edge — afraid every new letter or email will bring more bad news.
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FCRA – Fair Credit Reporting Act
This law gives you the right to dispute inaccurate information on your credit reports, requires bureaus to investigate and correct errors within set timeframes, and allows you to recover damages and attorneys' fees when they violate these rules.
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FCBA – Fair Credit Billing Act
This law covers credit card billing errors and unauthorized charges, limits your liability for unauthorized use to $50 or less (often waived by issuers), and gives you the right to dispute charges while requiring creditors to investigate within strict deadlines.
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FCBA – Fair Credit Billing Act
To challenge information you believe is inaccurate, incomplete, outdated, or legally restricted (for example, sealed or expunged records).
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EFTA – Electronic Fund Transfer Act
This law applies to electronic debits from bank accounts—including debit cards, ATMs, online transfers, and peer-to-peer payments—ties your liability to how quickly you report fraud, and requires banks to investigate and refund unauthorized transfers rather than simply blaming user error.
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1
Analyze your entire situation
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Review your statements, reports, timelines, and prior disputes.
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Identify legal violations and which companies may be responsible.
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2
Help you build a solid record
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Organize documents, notes, and evidence of your losses and stress.
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Clarify which disputes should go to which companies (bank, card issuer, credit bureau, merchant, fintech app, etc.).
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Draft powerful disputes and legal demands
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Use the right laws and deadlines (FCRA, FCBA, EFTA, and others).
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Put companies on notice that ignoring your rights could lead to a lawsuit.
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Negotiate and litigate
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Push for full corrections and fair refunds.
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File suit when institutions stonewall or break the law.
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5
Seek compensation
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For money stolen or wrongly taken from you.
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For damage to your credit and lost opportunities.
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For emotional distress and, where allowed, statutory and punitive damages.
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For attorneys’ fees and costs, so you’re not paying out of pocket to fight back.
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For consumers
You tell us what happened—identity theft, fraudulent accounts, or unauthorized charges—upload your credit reports, statements, and correspondence to our attorneys' platform, and we match you with licensed consumer-law attorneys who handle these cases in your state.
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For partners
Banks, credit-repair services, insurance agents, mortgage brokers, and other professionals who often encounter fraud and identity-theft issues first can refer clients to Leadia instead of turning them away, and partners can track referrals and earn rewards when qualifying cases move forward with attorneys.
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For everyone
Our focus is connecting the right cases with the right lawyers as simply and transparently as possible, and most attorneys in our network work on contingency, meaning clients typically pay no upfront legal fees.
Contact Our team
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Actual damages
This includes money stolen from your accounts, out-of-pocket costs like fees, higher deposits, and extra interest, as well as lost wages or opportunities caused by credit damage or account freezes.
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Emotional distress
For anxiety, embarrassment, and the toll of dealing with ongoing fraud and institutional stonewalling.
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Statutory damages (in some cases)
Fixed amounts per violation in certain kinds of cases, even if precise actual damages are hard to prove.
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Punitive damages
Additional money meant to punish especially bad or reckless conduct by banks, bureaus, or other companies.
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Attorneys’ fees and costs
In many cases, the law allows (or requires) violators to pay your reasonable legal fees and court costs.
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1
Secure your accounts
Contact your bank and card issuers to freeze accounts, cancel cards, and stop ongoing fraud, then change your passwords and enable multi-factor authentication everywhere you can.
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Get the paperwork
Download or request statements showing fraudulent charges or transfers, and obtain your credit reports from all three bureaus to check for any new fraudulent accounts or tradelines.
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Document everything
Keep copies of all letters, emails, and chat logs, write down the dates, times, and names of anyone you speak with, and save screenshots of online account pages and error messages.
4File basic fraud reports
Consider filing reports with the FTC and local law enforcement for identity theft or large losses, and place fraud alerts or a credit freeze on your credit files if appropriate.
5Contact Leadia
Go to Leadia.us or call (888) 479-9379. We’ll match you with the right attorney at no out-of-pocket cost — just tell us what happened and upload your documents.
6Talk with an attorney
A consumer‑law attorney can help you understand your rights, plan your next steps, and decide whether to pursue disputes, negotiations, or litigation.
The sooner you act, the easier it is to stop ongoing fraud, limit your losses, and build a strong legal case.12Other types of cases Leadia partner attorneys handleIdentity theft, credit card fraud, and unauthorized transfers are part of a larger consumer‑law landscape. Through Leadia, attorneys may also work on:
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Credit report errors (including mixed files and identity theft)
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Debt collection harassment and illegal collection tactics
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Background‑check and tenant‑screening mistakes
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Errors in criminal-record and public-record databases
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Other FCRA and consumer-protection violations
If wrong information on any kind of report is costing you opportunities, money, or peace of mind, you don’t have to handle it alone. Leadia helps you turn those mistakes into action — connecting you with lawyers who know how to fight back and, where possible, turn errors into real financial recovery.We’ll match you with the right attorney at no out-of-pocket cost.
Call (888) 479-9379 or submit your request at Leadia.us to get started.
(888) 479-9379
Table of Contents
- Introduction
- When This Is About You
- Client Story
- How These Errors Happen
- Common Issues in These Cases
- How These Errors Impact Your Life and Work
- Your Rights Under the Law
- How an Attorney Helps
- How Leadia Handles These Types of Cases
- You May Be Entitled to Compensation
- What to Do Right Now
- Other Types of Cases Leadia Partner Attorneys Handle
- FAQ on This Issue